COVID-19 Support Information

March 26, 2020

The current social, and economical changes that the Coronavirus has brought to our shores has shown to be a challenging time for everyone and we wish to assure you that the team at Astute Ability Group are here to offer support during this difficult time.

Should you require financial assistance please find below the relevant contact details for lenders if you would like to discuss your loan repayments, along with contact numbers for any helplines you may want to call during this time of need and information sites regarding employees & small business operators.

If you would like to speak to one of our brokers please don’t hesitate to call our office on (02) 4367 7277 or call Mhairi MacLeod (Director of Astute Ability Group) on 0414 436 837.

We are here to help and will get through this together.

Helpful NSW Government Information

https://www.pm.gov.au/media/supporting-australian-workers-and-business

https://preview.nsw.gov.au/covid-19/businesses-and-employees

https://treasury.gov.au/coronavirus

Lender	Phone	Weblink (if applicable)
Adelaide Bank	1300 650 259	https://www.adelaidebank.com.au/support/financial-difficulty-assistance/
AFS	1800 688 955	https://www.afs.com.au/
AMP Bank	13 30 30	https://www.amp.com.au/home-loans/financial-hardship
ANZ	1800 252 845	https://www.anz.com.au/about-us/sustainability/financial-hardship/
Australian Military Bank	1300 132 328	https://www.australianmilitarybank.com.au/member-advice-covid-19
Auswide Bank	1300 077 969	https://www.auswidebank.com.au/campaign/important-information/
Bank of Sydney	13 95 00	https://www.banksyd.com.au/financial-hardship.html
BankWest	1300 769 173	https://www.bankwest.com.au/personal/guides/financial-hardship-assistance
Better Choice	1300 334 336	https://www.betterchoice.com.au/
Bluestone	13 25 83	https://bluestone.com.au/
BOQ	1800 079 866
CBA	13 22 21 or 13 30 95	https://www.commbank.com.au/support/financial-difficulty.html
Choicelend	1300 144 554
Citibank	1300 300 470 or 1800 722 879	https://www1.citibank.com.au/help-and-support/financial-hardship
Firstmac	1800 651 898	https://www.firstmac.com.au/products/faqs
Get Capital	1300 249 649	https://www.getcapital.com.au/
Heritage Bank	13 14 22	https://www.heritage.com.au/about/news/2020/heritage-responds-to-covid19-situation
ING Direct	13 34 64 or 1300 349 166	https://www.ing.com.au/help-and-support/tips-hints-guides/financial-hardship.html
La Trobe	1800 620 639	https://www.latrobefinancial.com.au/
Latitude	1800 973 422	https://www.latitudefinancial.com.au/covid-19/
Lendi (Previously AMF)	1300 323 181	https://www.lendi.com.au/inspire/lendi-homes/lendi-response-to-covid-19/
Liberty	13 11 33	https://www.liberty.com.au/about-us/covid-19-update
Macquarie	1300 363 330
ME Bank	13 15 63	https://www.mebank.com.au/support/financial-hardship/
Metro Finance	1300 362 627	https://metrofin.com.au/Default#about
MKM Capital	1300 762 621	https://www.mkmcapital.com.au/
Moula	1300 885 893	https://moula.com.au/covid-19
MyLoan (Advantedge)	(03) 8616 1000	https://www.advantedge.com.au/contact-us
MyState	13 80 01	https://www.mystate.com.au/about-us/support
NAB	1800 701 599	https://www.nab.com.au/personal/help-and-guidance/financial-hardship
NOW Finance	1300 275 669	https://nowfinance.com.au/
Pepper	1800 356 383	https://www.pepper.com.au/lending/help-centre/customer-service/financial-hardship-assistance
Prospa	1300 882 867	https://www.prospa.com/covid-19-support
Qudos Bank	1300 747 747	https://www.qudosbank.com.au/COVID19
Rate Setter	1300 768 710	https://www.ratesetter.com.au/blog/covid19-faqs/
Resimac	1300 793 741	https://www.resimac.com.au/coronavirus-support
Society One	1300 144 221	https://www.societyone.com.au/contact
St George	13 33 30	https://www.stgeorge.com.au/about/sustainability-and-community/disaster-relief/covid-19?pid=iac:br:COVID_2003::hpg_a
Suncorp	13 11 55 or 1800 225 223	https://www.suncorp.com.au/banking/help-support/financial-difficulty.html
Teachers Mutual Bank	1800 862 265	https://www.tmbank.com.au/contact/financial-hardship/credit-assistance
Westpac	1800 067 497	https://www.westpac.com.au/help/disaster-relief/coronavirus.html/
WISR	1300 992 007	https://www.wisr.com.au/

National Support Helplines
Lifeline	13 11 14
Suicide Call Back Service	1300 659 467
Beyond Blue	1300 224 636
Mental Health Line	1800 011 511
Kids Help Line	1800 551 800
Mensline Australia	1300 789 978
Grief Line	1300 845 745

Suite 11 / 40 Karalta Rd, ERINA NSW 2250

Phone: 1300 306 694

Fax: (02) 4367 8088

Email: info@astuteability.com.au

Web: https://astuteability.com.au

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